USPS Frustration

Just gotta let off some steam here guys. So if you saw on my ‘Find Me’ page, my jewelry is going to be sold at RiverArts in Chestertown, Maryland. And it will be, eventually, whenever USPS decides to deliver the package I send almost two weeks ago.

So here’s the story. I sent a package of my jewelry out on Friday, September 4th, using first class mail, which has an estimated delivery date of 1-3 business days.

Well so far it all looks good, I get an update on tracking on Saturday morning, saying it’s left Detroit, MI. So I’m over here thinking it’s on track. Well I don’t get any updates the next couple of days, which I was expecting, considering the following Monday was Labor Day, and the postal service is closed then.

However, Tuesday rolls around with no updates either, then Wednesday, then Thursday. At this point I submit an inquiry to the USPS website costumer service asking why my package hasn’t been delivered, or even updated via tracking.

I receive… silence, got one of those automatic ‘we’ve received your message’ emails, but Friday and Saturday pass with nothing. At this point I am starting to freak out, so much time was spent into those pieces, are they lost forever? I’ve never had any problems with USPS so I have nothing to work off of here.

Well finally the clouds part and the sun shines through, on Sunday night, I just a tracking update! My package is in Baltimore! How exciting, it’s almost there! I’m thinking it’ll probably arrive the next day, on the 14th, a rather depressing 9 business days post sending, but still, it’s not lost!  I’m relieved.

Well, it’s not delivered Monday, nor Tuesday, I finally get a response today about my inquiry, just telling me that my package is in Baltimore, gee thanks, kind of late are we. What about my other questions, like, why did this happen? A holiday delay is not a week, and this is ridiculous. I called up the women who responded to my inquiry, and while she was very apologetic and nice, she was useless. She was unable to provide any information of use to me, she wasn’t even able to give me how long it typically takes to go from Baltimore to Chestertown, or the path it usually takes, like if there were any more checkpoints or if mine was out for delivery. The best guess they could give me is it’ll be delivered tomorrow, on Wednesday, but even that was only a best estimate.

If you’re keeping track, this means it took three days to go from Baltimore to Chestertown, which is about an hour and a half drive. Three days is also how long they told it would take to get from my town in Michigan to Chestertown, Maryland. So last I checked that doesn’t add up, it should’ve taken a day, a day a a half maybe, to go from Baltimore to Chestertown, this is honestly just ridiculous. I have no idea if it’ll get there tomorrow, or even what condition it will arrive in, because it was basically missing for a week, I’m just hoping nothing is damaged.

Basically, this fiasco has significantly lowered my opinion of USPS. I guess it’s back to UPS for me.

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